Oregon DPSST Security Professional Practice Test

You come across a contractor on the roof that cannot provide the request for work order and you have no record of him needing to be there, what do you do?

1. Arrest them for trespassing

2. Properly identify them and contact your supervisor by radio to report the matter and follow instructions

3. Make them immediately leave the area with their tools and lock the roof access to prevent further intrusion

4. Take notes and submit an incident report at the end of your shift

The correct answer is: Properly identify them and contact your supervisor by radio to report the matter and follow instructions

In the scenario outlined in the question, it is a security guard's duty to ascertain the identity of unauthorized individuals on the property they are guarding. The correct action outlined is to properly identify the contractor and then immediately report the situation to your supervisor. This is to ascertain whether there has been an error in communication regarding the contractor's presence or if further action is needed due to potential trespassing. The security guard should not arrest them, make them leave immediately, or simply take notes for a later report. All of these actions do not follow the correct protocol for handling such a situation. Instead, contacting a supervisor ensures the situation is escalated and handled correctly, reducing risk and liability. In short, the purpose of a security guard is to protect the premises and its occupants. When faced with an unverified individual, the security guard's role is not to enact law enforcement's role (such as carrying out an arrest or forcefully evicting the person) but to ensure the matter is escalated to their supervisor who can then decide on the most appropriate course of action while also offering further guidance to the security guard on duty. This is why option B is the correct answer.