What should a security professional do if they encounter a crime in progress?

When a security professional encounters a crime in progress, the primary responsibility is to ensure safety and facilitate a proper response rather than intervening directly. By calling law enforcement and observing the situation without intervening, the security professional is prioritizing the safety of themselves and others. Law enforcement officers are trained to handle criminal behavior, and their involvement reduces the risk of escalation or personal injury.

In addition, observing allows the security professional to gather important information about the incident that can be relayed to the authorities. This can include descriptions of the suspect, the nature of the crime, and the circumstances surrounding it, which all play a crucial role in a timely and effective police response. Being a witness rather than an active participant helps maintain a safe environment until law enforcement arrives.

Taking direct action to apprehend a criminal can put the security professional and others at significant risk, particularly if the criminal is armed or dangerous. Calling a supervisor may also be ineffective at that moment, especially if immediate law enforcement intervention is required. Attempting to communicate with the suspect can escalate the situation rather than de-escalate, potentially leading to violence or injury. Thus, reporting the crime while maintaining a safe distance is the most prudent course of action.