What role does documentation play in incident management?

Documentation plays a crucial role in incident management as it provides important details that can assist in evaluating security practices. Thorough documentation allows security professionals to capture all relevant information about an incident, such as timelines, actions taken, and the parties involved. This data is invaluable for analyzing what happened, why it occurred, and how similar incidents can be prevented in the future.

When incidents are documented, they create a comprehensive record that can be reviewed later to identify patterns, assess the effectiveness of existing security measures, and improve response strategies. Moreover, a well-maintained documentation system can also provide insights into training needs for personnel, thus strengthening the overall security framework of an organization.

In contrast to the other choices, viewing documentation merely as a record-keeping tool or solely for legal purposes undervalues its strategic importance in enhancing security practices. Moreover, suggesting that documentation is only necessary for major incidents neglects the fact that even minor incidents can provide valuable lessons for continuous improvement in security management.